PLDT Issues Statement amid Slow Access in some Websites, Apps

PLDT Advisory amid “Unforeseen” Issue

PLDT Inc. issued a statement on the “unforeseen issue” amid the slow loading in accessing some websites and applications.

Typhoon Odette ravaged several areas in the Philippines. Some cities were left submerged in floodwater after the heavy rains. Communication and power lines were out in some areas for several hours up to a few days. In some places, electrical posts were down causing a longer time for the resumption of the power lines.

Undeniably, one of those that were sought after by many people amid the onslaught of the calamity was an internet connection. Most people needed it to communicate with their loved ones while others need to finish some work.

Meanwhile, the telecommunication-provider companies in the country boosted their efforts to respond to the internet needs of the people. However, in some cases like what happened to PLDT, an unforeseen problem took place.

For a few days now, many people who gotten their internet service from PLDT Inc. are complaining about a slow loading in accessing some applications or websites online. It may take several minutes in opening platforms like Facebook and WordPress and, in some cases, it is hard to get to the landing page at all. Many people are in need of a fast internet connection daily to keep up with work or school.

Recently, PLDT Inc. released a statement regarding the slow access to some websites and apps using its connectivity. Based on a report on ABS-CBN News, the telco giant explained that there is an “unforeseen” issue with one of the international cables servicing them and Smart, its wireless unit.

The company assured that they are now working with their partners to address the problem. They also stated that they have used other channels to reduce the impact of the issue in one of the international cables. More details may be provided soon.

READ ALSO: Electric Cooperatives Lost this Huge Amount To Damages due to Odette